1. Acceptance of Terms
By accessing or using royalashglobal.com (the “Site”), you agree to be bound by these Terms of Use. If you do not agree, do not use the Site.
2. Age & Legal Eligibility
The Site, our products and our services are intended exclusively for adults of legal smoking age in their jurisdiction and for licensed distributors, wholesalers and retailers. By using the Site you represent and warrant that you meet these requirements.
3. No Sale to Consumers
Royal Ash does not sell tobacco products directly to end consumers via this Site. All commercial activity is on a B2B basis through authorised distribution channels and subject to applicable laws, licenses, duties, taxes and import/export regulations.
4. Intellectual Property
All content on the Site — including text, graphics, logos, product imagery, the “Royal Ash” name, the “Joker Original Taste” brand, label artwork and trade dress — is owned by Royal Ash or its licensors and protected by international intellectual-property laws. No content may be copied, reproduced, distributed or used for commercial purposes without prior written consent.
5. Acceptable Use
You agree not to: (a) use the Site for any unlawful purpose, (b) attempt to gain unauthorised access to any portion of the Site, (c) introduce malware or harmful code, (d) misrepresent your identity or authority, or (e) use scraping, harvesting or automated collection tools.
6. Submissions & Inquiries
Information you submit through forms must be accurate and complete. We may contact you using the details provided to respond to your inquiry or partnership request. We reserve the right to decline any inquiry at our sole discretion.
7. Product Information
Product names, packaging, formats and availability are indicative and may change without notice. Final commercial terms, specifications and pricing are governed by separate written agreements between Royal Ash and the partner.
8. Health Warnings & Compliance
Tobacco products are subject to health warnings and regulations that vary by jurisdiction. It is the sole responsibility of distributors, wholesalers and retailers to ensure full compliance with all applicable laws in their markets, including labelling, advertising, taxation and import requirements.
9. Disclaimers
The Site is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by law, Royal Ash and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the Site.
11. Third-Party Links
The Site may link to third-party sites. We are not responsible for the content, policies or practices of such third parties.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
13. Changes
We may amend these Terms from time to time. Continued use of the Site after changes constitutes acceptance of the amended Terms.
14. Contact
Royal Ash — Dubai, United Arab Emirates · enquiry@royalashglobal.com · +971 528 228 877